Case study – Abacus Money Management

Abacus Money Management, based in Tewkesbury have been loyal customers of Smart Computers for over 11 years.

We spoke to Noel Greaves, Director at Abacus to find out more about the relationship.

Noel said: “Over the past 11 years, Smart has provided Abacus Money Management with a wealth of IT solutions, they have become an integral extension of our team. I trust Will and Tim explicitly with our IT services and have faith that they provide the right technical support for our needs as a business. We use a range of services such as remote technical support for the team to contact as their own helpdesk, server hosting, anti-virus and IT rental services. All the equipment we have rented is installed with Windows 365 and Sharepoint to fulfil the IT demands of our business. Our business runs seamlessly with the help of Smart, and if we do experience any technical difficulties, we know they are at the end of the phone to sort quickly and efficiently.

I regularly recommend the guys at Smart to others and wouldn’t hesitate to do so again and again.”

Abacus Money Management became a business customer of Smart through an existing relationship with Tim Potts, Smart’s Sales Director. Tim and the team were able to help Abacus Money Management by getting to grips with their requirements and understanding how they work. The result was a bespoke solution to meet those needs. 

Will Rendell, Technical Director at Smart said: “The team at Abacus are a pleasure to work with. It’s great when customers become friends. We understand their business needs as if it were our own. This relationship allows us to constantly recommend solutions for them that we believe would be of benefit. During the last 18 months, there has been a need to adapt and evolve their IT solutions to cope with changing circumstances. The team are always open to discussions around their IT support which allows us to provide them with the most up to date and efficient IT services. We look forward to continuing to build the relationship.”

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