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Onsite IT Support

How can Smart’s Onsite IT Support benefit you?

When you need fast, effective IT support, Smart Computers delivers it directly to your door. Our engineers come onsite to see the issue first-hand, identify the root cause, and get to work resolving it quickly.

We’ll first assess the problem over the phone to determine if we can resolve it remotely. If not, we’ll arrange an onsite visit at your earliest convenience—no delays, no fuss.

What does Smart do during an onsite visit?

Pretty much everything you need. Before we arrive, we’ll discuss the tasks required so we can bring the right tools and equipment. This ensures we’re fully prepared to get the job done in a single visit—no unnecessary return trips.

Typical onsite services include:

  • Installing new hardware or server/desktop platforms

  • Adding or configuring peripheral equipment

  • Rolling out large-scale software upgrades

  • Delivering hands-on day-to-day IT support and management

Flexible, local IT support on your terms

You choose how much time we spend onsite and how many visits you need each month.
Based in Cheltenham—just 10 minutes from Junction 11 of the M5—we’re ideally positioned to provide responsive onsite IT support across Gloucestershire and the surrounding areas.

Need extra time beyond your support contract? We charge a straightforward rate of £80 + VAT per hour.


Let’s talk about your IT Support needs

Ready to strengthen your IT setup with reliable support?
Get in touch with Smart Computers IT Support team today, and we’ll walk you through your requirements to create a cost-effective, tailored support plan that fits your business.

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