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IT Monitoring Service

Allow us to introduce you to Max…

…The affordable IT monitoring service from Smart Computers Ltd.
Max is Smart’s Star Employee. He has 100% attendance; never taken a day’s holiday or called in sick. And he costs less than the price of a cup of coffee a day.

The Smart Max service reduces the risk of network downtime by providing 24/7 monitoring of your Microsoft Windows network, detecting warning signs of potential problems, often before you are even aware there is a problem. When combined with a Smart Remote support contract, Smart’s team of engineers are able to take preventative action before your network and user’s productivity is reduced.

Rather than sitting by the phone waiting for your call, we’ll monitor your systems around the clock for just pennies per day. We’ll know as soon as there is a problem, and can see the exact cause – so we can fix it fast (based on the level of your support contract) and cut your downtime to an absolute minimum.

 

Just some of the benefits you’ll receive are:

  • We’ll monitor Windows updates on your behalf and run them out of hours, reducing any inconvenience to you & keeping you protected
  • Daily reports sent via email detailing the status of your network
  • Our engineers checking around the clock 24/7
  • Scheduled reboots out of hours to minimise your downtime
  • Network audit, comprehensive asset tracking reports

 

Features include:

  •  AV Pattern File Check to ensure they are up to date
  • Backup Check so you are alerted to faults
  • Hacker Alert to spot problems with unauthorised logins
  • Disk Space Change Check to spot problems with disk consumption
  • Event Log Check to report critical events
  • Windows Service Checks including Exchange and any other Windows service

 

To find out more about our IT Monitoring Service – Smart Max, and to see how it could benefit your business, get in touch. One of our engineers will be in touch to discuss your requirements.

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