Are you still using Microsoft Outlook 2010 or even older?

If so, you will have received a notification that you will no longer be supported by Microsoft 365 or Office 365 services, but what does that mean and what can you do to protect your systems?

Last August it was announced that Outlook 2010 would be ‘switched off’ in November 2021, giving commercial customers just two months to upgrade with only users of Outlook 2013 Service Pack 1 and later able to connect to Microsoft 365 services.

Microsoft announced that Outlook 2007 and Outlook 2010 were incompatible with two of the changes to services, including an end to support for Basic Authentication — essentially, the long-standard username + password combination.

In the past 18 moths, Microsoft has also dropped support for older versions of Office, leaving users unable to connect to its online services. This is set to continue with newer versions being released and support for older versions being switched off. For any users who haven’t upgraded their software and then encounter performance or reliability issues, this could be a real headache.

As a resolution, Microsoft has recommended that commercial customers should switch to the subscription model of Office 365 or Microsoft 365, which provides always-up-to-date client software.

If you think your company needs to make the switch or your concerned that you wouldn’t be able to access any support because you haven’t upgraded, Smart Computers can help. Smart offer guidance throughout any upgrade of Office and Outlook or move to Office 365 or Microsoft 365, ensuring that all existing work is compatible with newer versions, and that you are up to date with any new tools within the newer versions.

Call 01242 580654 or drop us an email helpdesk@smart.uk.com

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